Heuristic Evaluation of Each Other's Implementations

As we were instructed before, we had to evaluate our batch's selected group. They have chosen a social network mobile application called "Nimbuzz" and what we had to do was to examine their implemented application and find out what are the possible breakdowns of the system.

We have identified 5 breakdowns after analyzing the system. The hueristic evaluation of Nimbuzz mobile application is shown below.

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Feedback & Critical Incidence

#	Prototype Screen	Name of Heuristic	Reason for negative feedback / breakdown	Scope	Severity (High/ Medium/ Low) and Justification for giving it that rating	Way(s) to rectify and any Tradeoffs (i.e., why the fix might not work)	Action taken and Justification (to by filled in later by the person who created the system being evaluated)
1	See Picture 1	Visibility of system status	The user is unable to find out the time of the last received messages.	In the chat menu	Medium	The time can be displayed just below the date.
2	See Picture 2	Match between system and the real world	Both “Customize profile” and “Edit profile” buttons imply the same meaning.	In profile customization	Medium	Set the “Customize Profile” button as “Edit Privacy”
3	See Picture 3	Consistency and standards	Having the “search icon” at the beginning of the search bar, in a mobile application is not conventional	Every page of the web site	Low	Place the search icon at the end of the search bar so that the user will not have to move his fingers back to the beginning of the search bar.
4	See Picture 4	Match between system and the real world	A “Hi” message is automatically sent when starting a conversation.	In the chat menu	Medium	The messages should be sent after the user finishes typing and clicking on ‘send’ button.
5	See Picture 5	Help and documentation	Novices who are not familiar with the mobile application are not guided well enough.	In the More menu	Medium	A help button at the “more” menu can be applied where it navigates to basic instructions.